Customer Service Manager Career Outlook

Projected Job Growth

8.7%

Data from Lightcast, representing our 11 County District

 

 

Employed in Related Field

 

Insufficient graduate data reported in the
2021-2022 Graduate Follow-Up Survey​​​​​​​

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$39,529

Average Yearly Salary

2022-2025 Lightcast data based on Northwood Tech's 11-County District 

Careers

Typical positions available after graduation include:

An account coordinator talking with a client

Account Coordinator

Account Coordinators are often dedicated to a specific customer group. They ensure consistent application of policies and procedures. Exceptions are referred to the account coordinator for resolution.

A customer service representative talking to a customer on the phone

Customer Service Specialist

Daily customers rely on the customer service specialist to provide a consistent and efficient experience. Focused on product knowledge and company procedures, customer service specialists ensure timely delivery of products and services.

Additional Opportunities Include:

  • Help Desk Specialist
  • Account Representative

Transfer Opportunities

After you complete your Customer Service Manager technical diploma, you can continue your education to obtain the Business Management associate degree and transfer your credits to another college to earn your bachelor's degree. Northwood Tech has articulation agreements with a variety of four-year universities in Wisconsin. 

See How Your Credits Will Transfer

Contact

Choose a campus to view contact information, or for general assistance, please contact us.

Rice Lake Admissions Contact

Nicole Messicci

Admissions Advisor

715.788.7144

Contact

Ashland Admissions Contact

Jennifer Bednarik

Admissions Advisor

715.685.3039

Contact

New Richmond Admissions Contact

Jodi Saliny

Admissions Advisor

715.752.8119

Contact

Superior Admissions Contact

Anna Kalin

Admissions Advisor

715.319.7331

Contact

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Take the Next Step

Are you ready to experience success? Northwood Tech staff are standing by to support you in reaching your educational and career goals, so do it. Take the leap.