A medical office professional on the phone at the front desk

Healthcare Receptionist

Technical Diploma

15 Credits | Less than 1 year

Ashland*, New Richmond*, Rice Lake*, Superior*, Online

*Combination of Online, Your Choice or On Site instruction

Career Cluster: Business Management

With the Healthcare Receptionist technical diploma you can enter the high-demand field of healthcare as a medical receptionist, scheduler, information clerk or appointment coordinator. There are many career opportunities for these positions in hospitals, clinics (medical, vision, chiropractic and dental), insurance companies, rehabilitation facilities and skilled nursing facilities.

Program Overview

The Healthcare Receptionist short-term diploma prepares students to perform a variety of office support functions within a health care organization. This embedded technical diploma fully ladders into the Health Office Professional technical diploma and the Medical Administrative Professional associate degree.

Program Outcomes

Healthcare Receptionist graduates will be able to:

  • Perform routine healthcare administrative procedures
  • Apply technology skills to business and administrative tasks
  • Maintain internal and external relationships
  • Model professionalism in the workplace
A healthcare receptionist greeting a guest

In addition to case studies and scenarios, you will develop the skills employers want using current software such as Word, Outlook and Excel.

A busy clinic front desk with a receptionist handing paperwork over to a patient

Learn by doing.

A busy hospital receptionist desk

Flexible scheduling and start dates.

A healthcare receptionist showing paperwork to a patient at the front desk

High-demand jobs. 


Healthcare Receptionist classes are offered on all four campuses (Ashland, New Richmond, Rice Lake, Superior). Take classes in a variety of formats including: Online, Your Choice or On Site.

Experienced Instructors

Northwood Tech is large enough to serve you but small enough to know you. Our experienced faculty are knowledgeable, approachable and eager to help. The sizes of your classes will allow for the attention you deserve.

Career Pathways

As a Healthcare Receptionist student at Northwood Tech, you have started your Career Pathway. This is the first step in earning credentials each step of the way! Graduates of the Healthcare Receptionist program may continue to earn a diploma in Health Office Professional or an associate in Medical Administrative Professional.

Cutting Edge, Relevant Curriculum

Continuous networking with medical office professionals, employers and recent graduates keeps your courses up to date and applicable to your future career.  


Upon completion of the program curriculum you’ll be able to perform routine healthcare administrative procedures, use technology to complete business and administrative tasks and model professionalism in the workplace.

Explore the Curriculum

Featured Healthcare Receptionist Courses

| 3 CR
Focuses on the component parts of medical terms: prefixes, suffixes and word roots. Students practice formation, analysis and reconstruction of terms. Emphasis on spelling, definition and pronunciation. Introduction to operative, diagnostic, therapeutic and symptomatic terminology of all body systems, as well as systemic and surgical terminology.
| 3 CR
This course provides the learner with techniques used in proofreading office documents from both hard and soft copy (computer screen). Learners will incorporate the use of office reference manuals. This project-based course uses individual and group activities as well as in-class and out-of-class work.
| 2 CR
This course develops professional skills and attitudes needed in a medical business environment. Skills developed include an ability to communicate effectively with patients and other medical office staff, manage time effectively, schedule patients, greet patients, use the telephone properly, process mail, apply ergonomics and office safety, and use medical computer software efficiently.

Healthcare Receptionist is Part of a Career Pathway

As a Healthcare Receptionist student at Northwood Tech, you can earn credentials each step of the way. 

Download Career Pathways map

You could take this first and get a credential.

Technical Diploma
15 Credits / One Semester Full Time; Part Time Options Available
Potential Careers
Patient Services Representative, Medical Scheduler, Medical Information Clerk, Appointment Coordinator, Patient Access
Range of Yearly Salary
$29,804 - $31,218 annually
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You can continue your education to advance your skills.

Technical Diploma
30 Credits / One year Full Time; Part Time Options Available
Potential Careers
Medical Office Specialist, Medical Records Specialist, Patient Services Representative, Hospital Admissions Representative, Customer Service Representative, Medical Scheduler, Health Information Clerk
Range of Yearly Salary
$36,039 annually
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Technical Diploma
26 Credits / 3 - 4 semesters part time
Potential Careers
Hospital Medical Biller, Physician’s Office Medical Biller, Laboratory Medical Biller, Patient Account Representative, Revenue Cycle Representative
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Associate Degree
60 Credits / Two Years Full Time; Part Time Options Available
Potential Careers
Medical Administrative Assistant, Medical Records Specialist, Patient Services Representative, Medical Scheduler, Hospital Admissions Representative, Medical Billing Specialist, Patient Account Representative, Clinic Coder & more
Range of Yearly Salary
$29,118 - $32,778 annually
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Continue your education to obtain your bachelor's degree.

Admissions and Tuition

Northwood Tech has a simple admission process for this program just complete the online application or contact Student Services. When completing an online application, select Healthcare Receptionist from the program of choice drop down list. That’s it!

Tuition and Fees

Northwood Tech breaks down the cost of education, so you'll have a good idea of how much your education will cost.

Learn More About Paying for College



Estimated Total Program Costs 2021-22*

Healthcare Receptionist

15 Credits | Less than 1 year


*Tuition is an estimate and does not include any miscellaneous fees for various courses, tools, books, supplies or uniforms. Program book costs are in addition to tuition and fees and vary depending on course selection and where the books are purchased or rented. 

After the Northwood Tech Healthcare Receptionist Program

Upon completion of the program, you will obtain a Healthcare Receptionist technical diploma. 

Student studying at a computer

Transfer Options

Transfer your Northwood Tech credits to a four-year college in Wisconsin to obtain your bachelor's degree and beyond. 

View Transfer Options

Career Outlooks

Northwood Tech's graduates experience success. Learn more about the types of careers you can get after graduation.

View Career Options

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Ready to join Northwood Tech's successful graduates? Easily apply today.


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Attend an event or schedule a campus tour/program shadow.

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Finding the class you want to take has never been easier. 

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Choose a campus to view contact information, or for general assistance, please contact us.

Rice Lake Admissions Contact

Tia Dietz

Admissions Advisor

800.243.9482 ext. 5220


Ashland Admissions Contact

Jennifer Bednarik

Admissions Advisor

800.243.9482 ext. 3195


New Richmond Admissions Contact

Jodi Saliny

Admissions Advisor

800.243.9482 ext. 4339


Superior Admissions Contact

Mary Glad

Admissions Advisor

800.243.9482 ext. 6243


Take the Next Step

Are you ready to experience success? Northwood Tech staff are standing by to support you in reaching your educational and career goals, so do it. Take the leap.