Office Support Specialist

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Office Support Specialist

Technical Diploma

30 Credits | 1 Year

Online Financial Aid-Eligible

Ashland*, New Richmond*, Rice Lake*, Superior*, Online,

Outreach Centers: Balsam Lake*, Hayward*, Ladysmith*

*Combination of Online, Your Choice or On Site instruction. Select courses are available at the Northwood Tech Outreach Centers. Please contact your local campus for specifics.

Career Cluster: Business Management

The Office Support Specialist diploma prepares you to be successful in a variety of office settings whether in health, education, business, for-profit, non-profit, industry or other. You will develop your software knowledge, customer service skills, and interpersonal communications in order to support the functions of your organization. This foundation prepares you for several career opportunities and places you at a half-way milestone to your achieving an Administrative Coordinator (Administrative Professional) associate degree. 

Program Overview

Many of the skill subjects are competency based and available through alternate delivery methods. You can learn a living and earn your degree pretty much anytime, anywhere that fits your schedule. Once you have your Northwood Tech diploma, you can couple it with work experience and further your education to advance into positions with higher responsibility. 

Program Outcomes

Office Support Specialist graduates will be able to:

  • Perform accurate workplace communications
  • Use technology skills for business tasks
  • Perform routine office procedures
  • Demonstrate professionalism and effective workplace relationships
An office support specialist wearing a headset and looking at a computer

Perhaps you are already working in an office setting. Earning your Office Support Specialist diploma will give you the opportunity to learn more tips and tricks about the technologies you most likely already use AND provide you with documentation needed to pursue bigger projects or promotions within your company.

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Open new doors.

An office employee talking on the phone at a front desk

Advance your skills.

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Accommodates your schedule. 


Office Support Specialist instructors use a differentiated approach to teaching, keeping YOU in mind when developing lesson plans, workbook exercises, lectures, projects and other interactive learning activities. 

Office Support Specialist classes are offered on all campuses (Ashland, New Richmond, Rice Lake, Superior) and outreach centers Balsam Lake, Hayward, Ladysmith. Conveniently take classes in a way that fits your lifestyle: Online, Your Choice, On Site or Flex. 


You can attend Office Support Specialist classes through multiple instructional options including Online, Your Choice,  On Site or Flex.


You will use a variety of technologies including various software packages, training tutorial software, social media, web-conferencing and more.

Employability Essentials

You will be ready to meet employer expectations in the areas of personal awareness, technical savvy, teamwork and professionalism.


The program curriculum you will experience will prepare you for a career as an office support specialist.  Embedded within the diploma are two milestone diplomas that build your confidence and increase your skills along the way. 

Explore the Curriculum

Featured Office Support Specialist Courses

| 2 CR
This is the second course in a sequence that develops advanced skills in the use of Microsoft Office Word features to efficiently and effectively produce business documents. Students will apply Microsoft Word skills to solve practical problems in a project-based format. Explore best practices in document layout, collaboration, tables, mail merge, desktop publishing, themes, templates, forms, sort, styles, references, captions, and macros. Recommended computer foundations: Windows competency, including solid file management skills; ability to key 30 WPM. This course will use Microsoft Office 2019 or Office 365. COREQUISITE: 10103146 MS Word A
| 3 CR
This course is designed to develop professional skills and attitudes needed in today’s global business environment. Topics include making ethical decisions, working independently and as a team member, and managing time. Telecommunications, mail processing, travel arrangements and conferences, public relations, and ergonomics will be included. Previous word processing and proofreading experience is recommended. PREREQUISITE: 10106110 Document Formatting and 10106146 Proofreading for the Office.
| 1 CR
Designed to explore the impact of digital technology, communication, and media. Course learners will be able to apply organizational techniques and manage electronic files; explore computer hardware and the web using various software and apps while practicing security and safety techniques. Improve skills in critical thinking, innovation, and personal responsibility through experiential and problem-solving approaches for a workforce-ready mindset.

Office Support Specialist is Part of a Career Pathway

As an Office Support Specialist student at Northwood Tech, you can earn credentials each step of the way. 

Download Career Pathway Map

You could take this first and get a credential.

Technical Diploma
30 Credits / 1 Year Full Time; Part Time Options Available
Potential Careers
Office Support Specialist, Receptionist / Secretary, Data Entry Operator
Range of Yearly Salary
$27,038-$44,457 WTCS annually
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Technical Diploma
18 Credits / Less Than 1 Year Part Time
Potential Careers
Customer Service Representative, File Clerk, Receptionist / Information Clerk
Range of Yearly Salary
Insufficient data to report
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Technical Diploma
10 Credits / Less Than One Year Part Time
Potential Careers
Word Processor, Clerk Typist, Program Assistant
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Continue your education to obtain an associate degree. 

Associate Degree
60 credits
Potential Careers
Administrative Professional, Executive Assistant, Office Manager
Range of Yearly Salary
$21,734-$101,985 annually
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Admissions and Tuition

Northwood Tech has a simple admissions process that can be completed in one visit. To start the process, simply fill out an application form along with a $30 application fee. After you've successfully submitted your application, your next step is to schedule an admissions meeting with a Northwood Tech counselor to discuss your goals and expectations. That's it!

Tuition and Fees

Northwood Tech breaks down the cost of education, so you'll have a good idea of how much your education will cost.

Financial Aid

Financial aid is available to help you pay for your education. It can come in the form of grants, loans, federal work study, military and veterans benefits, division of vocational rehabilitation benefits and scholarships. 

Learn More About Paying for College

Estimated Total Program Costs 2021-22*

Office Support Specialist

30 Credits | 1 Year


*Tuition is an estimate and does not include any miscellaneous fees for various courses, tools, books, supplies or uniforms. Program book costs are in addition to tuition and fees and vary depending on course selection and where the books are purchased or rented. 

After the Northwood Tech Office Support Specialist Program

Upon completion of the program, you will obtain a technical diploma in Office Support Specialist. 

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Transfer Options

Transfer your Northwood Tech credits to a four-year college in Wisconsin to obtain your bachelor's degree and beyond. 

View Transfer Options

Career Outlooks

Northwood Tech's graduates experience success. Learn more about the types of careers you can get after graduation.

View Career Options

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Choose a campus to view contact information, or for general assistance, please contact us.

Rice Lake Admissions Contact

Tia Dietz

Admissions Advisor

800.243.9482 ext. 5220


Ashland Admissions Contact

Jennifer Bednarik

Admissions Advisor

800.243.9482 ext. 3195


New Richmond Admissions Contact

Jodi Saliny

Admissions Advisor

800.243.9482 ext. 4339


Superior Admissions Contact

Mary Glad

Admissions Advisor

800.243.9482 ext. 6243


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Take the Next Step

Are you ready to experience success? Northwood Tech staff are standing by to support you in reaching your educational and career goals, so do it. Take the leap.