Medical Administrative Professional

A medical administrative professional making a phone call

Medical Administrative Professional

Associate Degree

60 Credits | 2 Years

Ashland*, New Richmond*, Rice Lake*, Superior*, Online

*Combination of Online, Your Choice or On Site instruction

Financial Aid-Eligible

Career Cluster: Business Management

With the Medical Administrative Professional degree, you can enter the high-demand field of healthcare. There are many career opportunities in hospitals, clinics (medical, vision, chiropractic, and dental), insurance companies, rehabilitation facilities and skilled nursing facilities.  

Program Overview

Are you looking for a career in the medical field that is interesting and exciting but does not require direct patient contact? Consider the Medical Administrative Professional program. This program prepares you to complete business-related tasks including scheduling appointments, registering patients, answering telephones, medical billing and completing insurance claims, preparing business correspondence, and maintaining medical records. 

Program Outcomes

Medical Administrative Professional graduates will be able to:

  • Perform financial practices through analysis of payer data and reimbursement methods
  • Demonstrate professionalism in a  healthcare setting 
  • Apply technology to administrative functions in a healthcare-related setting 
  • Apply HIPAA, federal and state law, and regulatory compliance in business health practices
  • Use medical terminology and knowledge of the human body systems in performing essential functions of health business environment 
A medical administrative professional looking at a computer

Medical Administrative Professional is one of the fastest growing occupations in the healthcare industry. Today’s in-demand frontline and nonclinical healthcare workers are projected to add more than 2 million job openings this decade.

A medical administrative professional looking at a computer with a textbook nearby

Learn by doing.

A textbook

Flexible scheduling and start dates.

A medical administrative professional looking at a computer

In-demand career. 


Medical Administrative Professional classes are offered on all four campuses (Ashland, New Richmond, Rice Lake, Superior). Take classes in flexible formats, including Online, Your Choice or On Site.  

Career Pathways

Graduates of the Medical Administrative Professional program also earn a diploma in Healthcare Receptionist, a diploma in Health Office Professional, and a diploma in Medical Billing. 

Externship Opportunity

You will gain real work experience in a 72-hour medical externship in a healthcare facility. While there, you will apply all the skills you acquired in your coursework. 

Fit My Life Program

Want to complete your degree but have work and family responsibilities? Northwood Tech understands. Fit My Life allows you to work on your medical administrative professional degree part-time, with online, evening, and Your Choice courses that fit into your busy life.


Specific classes that provide training for the Medical Administrative Professional are Medical Terminology, Introduction to Healthcare Documentation, Medical Office Procedures & Customer Service, Medical Office Administration, Medical Insurance Claims, Patient Billing & Reimbursement, and Medical Administrative Practice. 

Explore the Curriculum

Featured Medical Administrative Professional Courses

| 3 CR
Emphasizes insurance preparation and reimbursement of claims to Commercial, Medicare, Medicaid and Worker’s Compensation. Applies ICD, CPT and HCPCS coding resources to complete CMS 1500 and CMS 1450 insurance claims. Computerized billing software will be utilized throughout the course. PREREQUISITE: 10160134 Medical Insurance Claims.
| 4 CR
This course presents common health insurance terminology and selected private and government insurance coverages. Students are introduced to basic principles of disease coding and procedural coding from the physician/provider perspective and follow the life cycle of the medical insurance claim with the aim of accurate and efficient reimbursement for services provided. This is not for experienced coders. PREREQUISITE: 10501101 Medical Terminology.
| 1 CR
An externship is actual work experience in a medical office which provides the student with a variety of tasks. The sites are usually clinics or hospitals but can be other medical-related offices as well. The instructor and student will work together to secure an externship which will be acceptable to all parties. PREREQUISITE: Prior to enrolling in this course, students must have successfully completed or are in good standing in all program courses and have the approval of program faculty. Criminal Background checks will be required for this course.

Medical Administrative Professional is Part of a Career Pathway

As a Medical Administrative Professional student at Northwood Tech, you can earn credentials each step of the way. 

Download Career Pathway map

You could take this first and get a credential.

Technical Diploma
15 Credits / One Semester Full Time; Part Time Options Available
Potential Careers
Patient Services Representative, Medical Scheduler, Medical Information Clerk, Appointment Coordinator, Patient Access
Range of Yearly Salary
$29,804 - $31,218 annually
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Technical Diploma
30 Credits / One year Full Time; Part Time Options Available
Potential Careers
Medical Office Specialist, Medical Records Specialist, Patient Services Representative, Hospital Admissions Representative, Customer Service Representative, Medical Scheduler, Health Information Clerk
Range of Yearly Salary
$36,039 annually
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Technical Diploma
26 Credits / 3 - 4 semesters part time
Potential Careers
Hospital Medical Biller, Physician’s Office Medical Biller, Laboratory Medical Biller, Patient Account Representative, Revenue Cycle Representative
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This is the program you’re looking at.

Associate Degree
60 Credits / Two Years Full Time; Part Time Options Available
Potential Careers
Medical Administrative Assistant, Medical Records Specialist, Patient Services Representative, Medical Scheduler, Hospital Admissions Representative, Medical Billing Specialist, Patient Account Representative, Clinic Coder & more
Range of Yearly Salary
$29,118 - $32,778 annually
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Continue your education to obtain your bachelor's degree.

Admissions and Tuition

Northwood Tech has a simple admission process that can be completed in one visit. To start the process, simply fill out an application form along with a $30 application fee. After you’ve successfully submitted your application, your next step is to schedule an admissions meeting with a Northwood Tech counselor to discuss your goals and expectations. That’s it!

Tuition and Fees

Northwood Tech breaks down the cost of education, so you'll have a good idea of how much your education will cost.

Financial Aid

Financial aid is available to help you pay for your education. It can come in the form of grants, loans, federal work study, military and veterans benefits, division of vocational rehabilitation benefits and scholarships. 

Learn More About Paying for College

Estimated Total Program Costs 2021-22*

Medical Administrative Professional

60 Credits | 2 Years


*Tuition is an estimate and does not include any miscellaneous fees for various courses, tools, books, supplies or uniforms. Program book costs are in addition to tuition and fees and vary depending on course selection and where the books are purchased or rented. 

After the Northwood Tech Medical Administrative Professional Program

Upon completion of the program, you will obtain technical diplomas in Healthcare Receptionist, Medical Billing Specialist and Health Office Professional and an associate degree in Medical Administrative Professional. 

Student studying at a computer

Transfer Options

Transfer your Northwood Tech credits to a four-year college in Wisconsin to obtain your bachelor's degree and beyond. 

View Transfer Options

Career Outlooks

Northwood Tech's graduates experience success. Learn more about the types of careers you can get after graduation.

View Career Options

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Choose a campus to view contact information, or for general assistance, please contact us.

Rice Lake Admissions Contact

Tia Dietz

Admissions Advisor

800.243.9482 ext. 5220


Ashland Admissions Contact

Jennifer Bednarik

Admissions Advisor

800.243.9482 ext. 3195


New Richmond Admissions Contact

Jodi Saliny

Admissions Advisor

800.243.9482 ext. 4339


Superior Admissions Contact

Rachel Lee

Admissions Advisor

800.243.9482 ext. 6243


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Are you ready to experience success? Northwood Tech staff are standing by to support you in reaching your educational and career goals, so do it. Take the leap.