Broadband Academy

Broadband Academy FAQs

• Q: Are there options for financial aid and scholarships? 
  • A: WSTA (Wisconsin State Telecommunications Association) and other local telecoms offer scholarships and grants. You must apply and meet the requirements for these scholarships. 
• Q: Are there any textbooks for the Cisco classes and IT Essentials and Security? 
  • A: No. You will be working entirely online and perform virtual lab exercises. 
• Q: What is the extra charge for Network 201? 
  • A: You will be required to purchase TestOut Netpro software for $136.
• Q: Can I take the classes at my own pace? 
  • A: Classes are open 24 hours a day/7 days a week. You can work on the classes at the times that best fit your schedule. However, you are required to submit assignments on or before the due date. 
• Q: What is the focus of the level 1 and 2 classes? 
  • A: The focuses are as follows:
    • Level 1: The focus is for customer service representatives to gain the knowledge to speak with customers and technicians to the technical side of broadband telecommunications. These courses can help customer service representatives act as a helpdesk for the customer.
    • Level 2: The focus is to help train workers as telecommunications installers and technicians.