Continuing Education
Beyond Awareness: Actionable Strategies for Mental Health
Day/Time: Saturday, February 7, 2026 | 8 a.m. - 12 p.m.
Mode: Web Conferencing via Zoom
AAMA Number: TBD
CEUs: TBD
Brochure coming soon.
This program is designed to enhance the learning of CMAs working in area health facilities providing new information on current trends in healthcare.
This program is sponsored by: Northwood Technical College.
Program Notes:
- Every attendee must log-in individually to gain access to the workshop so virtual attendance is documented.
- The live, 4-hour session is required for CEU attainment; recorded video or partial participation will not be allowed.
- The Zoom link will be sent to your email address 2-3 days prior to the workshop.
* Please check junk or spam folder if you don't find information in your main inbox. Emails from Northwood Tech employees will come from an @NorthwoodTech.edu domain.
Agenda
8:00-8:10 a.m. | Welcome and announcements; technology overview and log-in name, evaluation to come in link at end of each session |
8:10-9:00 a.m. | Mental Health First Aid: Essential Skills for Certified Medical Assistants, Randi Goettl, APSW, UW-Eau Claire Social Work Assistant Professor |
9:00-9:10 a.m. | Break |
9:10-10:00 a.m. | From Recognition to Referral: Mental Health Resources for Clinical Practice, Randi Goettl, APSW, UW-Eau Claire Social Work Assistant Professor |
10:00-10:10 a.m. | Break |
10:10 a.m.-11:10 a.m. | Stubborn Depression, Think TMS, Dr. Brenda Kibola, MD, Psychiatrist, Brada Clinic in Rice Lake and Eau Claire |
11:10 a.m.-12:00 p.m. | Total Enlightenment: Why Learning to Say No in a Yes World Can Save Your Sanity and Your Life, Corey W. Jahnke, RPh, Pharmacist, Walmart Stores |
12:00 p.m. | Wrap up and evaluations |
- Session One
- Title: Mental Health First Aid: Essential Skills for Certified Medical Assistants
- Presenter: Randi Goettl, APSW, UW-Eau Claire Social Work Assistant Professor
- Objectives:
- Recognize common signs and symptoms of mental health crises, including anxiety, depression, psychosis, and substance use emergencies
- Learn and apply the ALGEE action plan when encountering patients in mental distress
- Demonstrate effective communication techniques for de-escalating situations and providing non-judgmental support to patients experiencing mental health
- Session Two
- Title: From Recognition to Referral: Mental Health Resources for Clinical Practice
- Presenter: Randi Goettl, APSW, UW-Eau Claire Social Work Assistant Professor
- Objectives:
- Identify and access appropriate mental health resources (local, national, and crisis-specific) for various patient populations and clinical situations
- Differentiate between emergency, urgent, and routine mental health situations to determine appropriate resource recommendations and referrals
- Explain the medical assistant's scope of practice and professional boundaries when providing mental health support and making referrals
- Session Three
- Title: Stubborn Depression, Think TMS
- Presenter: Dr. Brenda Kibola, MD, Psychiatrist, Brada Clinic in Rice Lake and Eau Claire
- Objectives:
- Knowledge of treatment options for depression
- Understand the clinical data supporting TMS Therapy as a treatment for depression
- How to identify candidates for TMS Therapy
- Session Four
- Title: Total Enlightenment: Why Learning to Say No in a Yes World Can Save Your Sanity and Your Life
- Presenter: Corey W. Jahnke, RPh, Pharmacist, Walmart Stores
- Objectives:
- Identify strategies to reclaim your time and energy
- Explain why self care is not selfish
- Explore ways to incorporate how to have fun as a healthcare worker
Registration
Fee: $30 | $14.71 (62 +)
Welcome to our brand new online registration system!
If you’re registering and self-paying, click here to create your student profile (one-time only step).
Once your profile is complete, go to the CMA CE Conference class, add it to your shopping cart, check-out (have your AAMA number ready), and pay.
If your business needs to register a group and wants to be billed or you are a out of state resident (outside of Wisconsin or Minnesota), please contact
melissa.buxton@northwoodtech.edu
for details.
Thank you to our conference sponsors!
