Customer Service Manager Career Outlook

Projected Job Growth


2023-2026 Lightcast data based on
Northwood Tech's 11-County District

Employed in Related Field



Insufficient graduate data reported in the
2022-2023 Graduate Follow-Up Survey​​​​​​​

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Average Yearly Salary

2023-2026 Lightcast data based on
Northwood Tech's 11-County District


Typical positions available after graduation include:

An account coordinator talking with a client

Account Coordinator

Account Coordinators are often dedicated to a specific customer group. They ensure consistent application of policies and procedures. Exceptions are referred to the account coordinator for resolution.

A customer service representative talking to a customer on the phone

Customer Service Specialist

Daily customers rely on the customer service specialist to provide a consistent and efficient experience. Focused on product knowledge and company procedures, customer service specialists ensure timely delivery of products and services.

Additional Opportunities Include:

  • Help Desk Specialist
  • Account Representative

Transfer Opportunities

After you complete your Customer Service Manager technical diploma, you can continue your education to obtain the Business Management associate degree and transfer your credits to another college to earn your bachelor's degree. Northwood Tech has articulation agreements with a variety of four-year universities in Wisconsin. 

See How Your Credits Will Transfer


Choose a campus to view contact information, or for general assistance, please contact us.

Rice Lake Admissions Contact

Nicole Messicci

Admissions Advisor



Ashland Admissions Contact

Jennifer Bednarik

Admissions Advisor



New Richmond Admissions Contact

Sherry Rehnelt

Admissions Advisor



Superior Admissions Contact

Anna Kalin

Admissions Advisor



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